Last updated: 13 February 2026
These Terms of Service ("Terms") govern your access to and use of the AfriGloss website at afrigloss.co.za and any related services provided by AfriGloss (Pty) Ltd ("AfriGloss", "we", "us", or "our"). By accessing or using our website and services, you agree to be bound by these Terms.
1. About AfriGloss
AfriGloss is a language technology company that builds AI-powered terminology management, translation, and compliance tools for South Africa's official languages. Our team of data scientists, linguists, and software engineers work together to bridge the digital language divide.
2. Use of Our Services
You agree to use our website and services only for lawful purposes and in accordance with these Terms. You may not:
- Use our services in any way that violates applicable South African law or regulation.
- Attempt to gain unauthorised access to any part of our systems or infrastructure.
- Use automated tools to scrape, crawl, or extract data from our website without prior written consent.
- Interfere with or disrupt the integrity or performance of our services.
- Misrepresent your identity or affiliation when using our services.
3. Intellectual Property
All content on this website, including text, graphics, logos, terminology databases, AI models, software, and design, is the property of AfriGloss (Pty) Ltd or its licensors and is protected by South African intellectual property law. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
4. User Content
If you submit content to us through our contact forms, partnership enquiries, or other channels, you grant AfriGloss a non-exclusive, royalty-free licence to use that content for the purpose of responding to your enquiry and improving our services. You retain ownership of any content you submit.
5. Accuracy of Information
While we strive for accuracy in our language technology tools, AfriGloss does not guarantee that translations, terminology suggestions, or compliance outputs are error-free. Our tools are designed to assist, not replace, professional human review, particularly in legal, medical, and regulatory contexts. You are responsible for verifying the accuracy of any output before relying on it.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of these external sites. Accessing third-party links is at your own risk.
7. Limitation of Liability
To the maximum extent permitted by South African law, AfriGloss shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount you paid to us (if any) in the twelve months preceding the claim.
8. Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the reliability, accuracy, completeness, or fitness for a particular purpose of our services.
9. Termination
We reserve the right to suspend or terminate your access to our services at any time, without prior notice, if we reasonably believe you have violated these Terms or if required by law.
10. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the South African courts.
12. Contact Us
If you have any questions about these Terms, please contact us:
AfriGloss (Pty) Ltd
Email: nthuseni@afrigloss.co.za